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Service Support

SERVICE SUPPORT

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Continuous improvement, customer satisfaction, pursuit of excellence

Continuous improvement is the means, customer satisfaction is the standard

The company's sales service includes pre-sale service, in-sale service and after-sale service. The company will provide you with considerate service at each stage!
pre-sale service
1. Exclusive technical customer service, providing professional technical consulting services.
2. Adjust the design plan according to customer needs, and carry out in-depth design of functional structure and other aspects.
3. Introduce the production process and product effect of various materials to customers in detail.

In-sale service
1. Conscientiously conduct contract review, and manufacture in strict accordance with the technical requirements of materials, dimensions, etc.
2. According to the contract requirements, implement the production plan, and quickly investigate and implement the possible specific changes.
3. Regularly monitor the production progress and report the project progress to you in a timely manner.
4. In the production process, we will actively cooperate with the requirements of customers, and do a good job in each link from the perspective of technology and humanization, and provide timely and meticulous services throughout.
5. Any damage to the product during the entire transportation process shall be repaired or returned.

After-sales service
In line with the belief of "customer first", the company has opened a 24-hour service hotline to ensure round-the-clock service.
In the process of use, if there is any quality problem, the company will assign professionals to analyze and solve the problem to ensure the normal work of the user.
During the warranty period, if the product has quality problems (non-human factors), the company is responsible for repair and replacement, and provides maintenance and repair services free of charge.

Ruiling

86-576-85381511

 

Zhe Jiang RuiLing Technology Co.,LTD

Mob:15268877026  /  15057231768
Tel:86-576-85381511
Fax:86-576-85385009  /  85381611
E-mail:
ruilingforging@163.com

Add : HuiFeng Road 13 ,JiangNan Street LinHai City TaiZhou ZheJiang Province.

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Copyright© 2021 Zhe Jiang RuiLing Technology Co.,LTD

浙ICP备19036611号

Powered by 300.cn​

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